Compelling Presentations & Public Speaking
Compelling Panelist/Moderator™
Focus Areas:
Creating a clear personal style with authority
Speaking with confidence and credibility
Handling questions and impromptu requests
Projecting a “stand out from the crowd” image
Delivering key points or action takeaways
Compelling Presenter™ (Level 1)
Focus Areas:
Build a compelling story
Different structures for different purposes
Engaging the audience
Balancing verbal and non-verbal components
Reducing nervousness
Deliver actual presentations
Compelling Presenter™ (Level 2)
Focus Areas:
Data heavy content
Design effective visual aids
Team presentations
Handling questions and answers
Managing tough audiences
Using new presentation technology
Deliver actual presentations
Compelling Presenter™ (Level 3)
Focus Areas:
Being more compelling and convincing
Handling impromptu requests
Creating structure when there is none
Dealing with difficult audiences
Turning Q&A into a home run
Deliver actual presentations
Compelling Presenter™ – Specialized Versions
Options:
Industry specific – Ad Agency, Media, Tech, Engineering, Finance, Health, Consumer, etc
Role specific – Sales, Marketing, Tech, etc
Compelling Communication
Techies Talk Terrific
Focus Areas:
Conveying technical information to non-technical audiences
Crafting a clear and concise message
Using verbal and non-verbal skills
Managing heavy data or complicated visuals
Handling questions
Engaging an audience
Increase active listening skills
3 C’s of Effective Communication – Clear, Concise, Credible
Focus Areas:
Defining what is necessary to convey and what is not
Structuring information for acceptance
Building a convincing story
Balancing verbal and non-verbal components
Understanding your communication style & other styles
Handling negative or difficult information
Being an active listener
Mastering Virtual Communication (Video, Phone, Text, Social)
Focus Areas:
Crafting a clear and concise message
Engaging remote audiences
Using verbal and non-verbal skills
Handling questions
Increase active listening skills
New technologies and their specific benefits
Using the 5 Question Types Effectively
Focus Areas:
Question types – open, closed, leading, recall/process, rhetorical
When to use which type for specific purposes
Funnelling techniques
Handling different types of responses
Closing or summarizing an exchange
Active Listening – Make It Your Super Power
Focus Areas:
Tuning in to messages from others
Overcoming personal filters and biases
Processing communication into actions and intentions
Increasing your compatibility with others
Executive Point of View
Focus Areas:
Creating a clear personal style with authority
Selecting the appropriate structure for a desired purpose
Engaging and motivating the audience
Balancing verbal and non-verbal components
Speaking with confidence and credibility
Using visual aids, heavy data, and humor effectively
Maximizing virtual mediums (video, email, text)
Being an active listener
Communicating in Multi-cultural Teams and Situations
Focus Areas:
Impact of culture, education, and society on communication
How timing, hierarchy, and decision-making processes differ
Using Global English, structure and word choice for better results
Non-verbal skills and their importance
Recognize biases, polite no’s, and deflection
Build trust and avoid conflict
Smoother Communication Across Generations
Focus Areas:
Different styles and motivators of five generations
Bridging the gap and finding common ground
Crafting messages that resonate across groups
Language, structure and format preferences
Active listening skills
Staying Diplomatic in Difficult Situations
Focus Areas:
Delivering negative or controversial information
Staying calm with confrontational people or situations
Handling tough questions with poise and dignity
Maintaining tact during times of conflict
Using verbal and non-verbal skills to support your message
Handling Upset Clients or Colleagues Professionally
Focus Areas:
Understanding why someone is upset
Flexing your communication style
Defusing anger or frustration
Using verbal and non-verbal skills
Active listening
Showing others you have truly heard them
Reframing and redirecting messages
Staying calm and composed
Sales & Negotiation
We Are All in Sales (enterprise-wide participation to grow sales)
Focus Areas:
Everyone can find sales
Identify the users and prospects for your product/service
Opportunities are everywhere if you look
Your sales cycle and process
Collaborate with the sales team
Celebrate small and big wins
Create a sustainable system and metrics
Global Protocol, Expats, Business Travel
Global Business Protocol & Communication
Focus Areas:
Awareness of local customs, law, and dress
Business etiquette and protocol
Communicating across cultures
Food and dining situations
Global perspective or region-specific
Travel Security & Success
Focus Areas:
Securing data and devices
Staying healthy and safe
Handling emergencies
Travel policy compliance
Duty of Care/Loyalty responsibility
New products, services and apps
The New Business Traveler
Focus Areas:
Securing data and devices
Staying healthy and safe
Handling emergencies
Travel policy compliance
Duty of Care/Loyalty responsibility
Maximizing networking and time management
New products, services and apps