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Soft skills are crucial!  

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Compelling Presentations & Public Speaking

Compelling Panelist/Moderator™

Focus Areas:
Creating a clear personal style with authority
Speaking with confidence and credibility
Handling questions and impromptu requests
Projecting a “stand out from the crowd” image
Delivering key points or action takeaways

Compelling Presenter™ (Level 1)

Focus Areas:
Build a compelling story
Different structures for different purposes
Engaging the audience
Balancing verbal and non-verbal components
Reducing nervousness
Deliver actual presentations

Compelling Presenter™ (Level 2)

Focus Areas:
Data heavy content
Design effective visual aids
Team presentations
Handling questions and answers
Managing tough audiences
Using new presentation technology
Deliver actual presentations

Compelling Presenter™ (Level 3)

Focus Areas:
Being more compelling and convincing
Handling impromptu requests
Creating structure when there is none
Dealing with difficult audiences
Turning Q&A into a home run
Deliver actual presentations

Learn to Love Public Speaking

Compelling Presenter™ – Specialized Versions

Options:
Industry specific – Ad Agency, Media, Tech, Engineering, Finance, Health, Consumer, etc
Role specific – Sales, Marketing, Tech, etc

Compelling Communication

Techies Talk Terrific

Focus Areas:
Conveying technical information to non-technical audiences
Crafting a clear and concise message
Using verbal and non-verbal skills
Managing heavy data or complicated visuals
Handling questions
Engaging an audience
Increase active listening skills

3 C’s of Effective Communication – Clear, Concise, Credible

Focus Areas:
Defining what is necessary to convey and what is not
Structuring information for acceptance
Building a convincing story
Balancing verbal and non-verbal components
Understanding your communication style & other styles
Handling negative or difficult information
Being an active listener

Mastering Virtual Communication (Video, Phone, Text, Social)

Focus Areas:
Crafting a clear and concise message
Engaging remote audiences
Using verbal and non-verbal skills
Handling questions
Increase active listening skills
New technologies and their specific benefits

Using the 5 Question Types Effectively

Focus Areas:
Question types – open, closed, leading, recall/process, rhetorical
When to use which type for specific purposes
Funnelling techniques
Handling different types of responses
Closing or summarizing an exchange

Active Listening – Make It Your Super Power

Focus Areas:
Tuning in to messages from others
Overcoming personal filters and biases
Processing communication into actions and intentions
Increasing your compatibility with others

Executive Point of View

Focus Areas:
Creating a clear personal style with authority
Selecting the appropriate structure for a desired purpose
Engaging and motivating the audience
Balancing verbal and non-verbal components
Speaking with confidence and credibility
Using visual aids, heavy data, and humor effectively
Maximizing virtual mediums (video, email, text)
Being an active listener

Communicating in Multi-cultural Teams and Situations

Focus Areas:
Impact of culture, education, and society on communication
How timing, hierarchy, and decision-making processes differ
Using Global English, structure and word choice for better results
Non-verbal skills and their importance
Recognize biases, polite no’s, and deflection
Build trust and avoid conflict

Smoother Communication Across Generations

Focus Areas:
Different styles and motivators of five generations
Bridging the gap and finding common ground
Crafting messages that resonate across groups
Language, structure and format preferences
Active listening skills

Staying Diplomatic in Difficult Situations

Focus Areas:
Delivering negative or controversial information
Staying calm with confrontational people or situations
Handling tough questions with poise and dignity
Maintaining tact during times of conflict
Using verbal and non-verbal skills to support your message

Handling Upset Clients or Colleagues Professionally

Focus Areas:
Understanding why someone is upset
Flexing your communication style
Defusing anger or frustration
Using verbal and non-verbal skills
Active listening
Showing others you have truly heard them
Reframing and redirecting messages
Staying calm and composed

Sales & Negotiation

We Are All in Sales (enterprise-wide participation to grow sales)

Focus Areas:
Everyone can find sales
Identify the users and prospects for your product/service
Opportunities are everywhere if you look
Your sales cycle and process
Collaborate with the sales team
Celebrate small and big wins
Create a sustainable system and metrics

Global Protocol, Expats, Business Travel

Global Business Protocol & Communication

Focus Areas:
Awareness of local customs, law, and dress
Business etiquette and protocol
Communicating across cultures
Food and dining situations
Global perspective or region-specific

Travel Security & Success

Focus Areas:
Securing data and devices
Staying healthy and safe
Handling emergencies
Travel policy compliance
Duty of Care/Loyalty responsibility
New products, services and apps

The New Business Traveler

Focus Areas:
Securing data and devices
Staying healthy and safe
Handling emergencies
Travel policy compliance
Duty of Care/Loyalty responsibility
Maximizing networking and time management
New products, services and apps